Vince O´Neill Plumbing
Thu 11 Mar 2010

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Vince O´Neill Plumbing Privacy Policy

Welcome to Vince O´Neill Plumbing, this site is owned by Vince O´Neill Plumbing, the site has been developed and maintained by IBD (Internet Business Design).

Vince O´Neill Plumbing Products and Services are offered by Vince O´Neill Plumbing through this website. All Products and Service on the Vince O´Neill Plumbing website are made available subject to this Privacy Policy.

The Vince O´Neill Plumbing Privacy Policy discloses our privacy practices and contains detailed information about the following:

Questions regarding this statement should be directed to:

Vince O´Neill Plumbing
24 STRADBROKE STREET TOOWOOMBA QLD AUSTRALIA 4350

Tel:
Fax:
contact@vinceoneill.com

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact IBD, who will serve as a liaison with Vince O´Neill Plumbing to resolve your concerns.

Internet Business Design
12 Carlton Street Toowoomba QLD 4350
Tel: +61 7 4639180
client.policies@inbusiness.com.au

Please note that the Vince O´Neill Plumbing site contains links to other sites and may in the future allow other sites to be co-branded with the Vince O´Neill Plumbing name. Sites that are linked to Vince O´Neill Plumbing sites may have privacy policies which differ from our own.

Vince O´Neill Plumbing will update this policy from time to time so please check back periodically. When such changes occur, you will see the word "updated" next to the Policy item as well the date of the update will be displayed. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will prominently post such changes prior to implementing them.

1. What information of yours does Vince O´Neill Plumbing collect?
Our goal is to become a favoured and trusted Internet destination by providing the information, services, and product offerings that are most relevant to you. To achieve this goal, Vince O´Neill Plumbing must collect information so we can understand what makes you different from our many other unique users.

Information collected online is usually defined as being either anonymous or personally identifiable.

  • Anonymous information refers to data that cannot be tied back to a specific individual. For example, Vince O´Neill Plumbing collects some information each time a visitor comes to a Vince O´Neill Plumbing page so we can improve the overall quality of the visitor's online experience. Vince O´Neill Plumbing collects the visitor's IP address (e.g., whether the user is logged on from bigpond.com.au or optus.net.au), referral data (e.g., the address of the last URL a user visited prior to clicking through to the Vince O´Neill Plumbing site), and browser and platform type (e.g., a Netscape browser on a Linux platform). Vince O´Neill Plumbing also collects aggregate search terms from search services for internal reporting. Vince O´Neill Plumbing collects this user information for purposes of product monitoring, product improvement, and targeted advertising. You do not have to register with Vince O´Neill Plumbing before we can collect this anonymous information.
  • Personally identifiable information refers to data that tells us specifically who you are, such as your name and postal address, which may be collected in addition to the anonymous data described above.

    Vince O´Neill Plumbing may collect personal information in the following ways from different pages on its site:

  1. Other Registration: In addition to registration for various services on the Vince O´Neill Plumbing website, we may ask you for personal information at other times, including when you enter a contest or promotion sponsored by Vince O´Neill Plumbing. We also ask for personal information when you make an online purchase using the Vince O´Neill Plumbing website. You are not required to register for any services on Vince O´Neill Plumbing. If you choose not to provide the requested information, Vince O´Neill Plumbing may not be able to fulfill your request.
  2. Correspondence: If you contact Vince O´Neill Plumbing, we may keep a record of that correspondence. We do not collect any e-mail addresses of those who communicate with us via e-mail. We use the information provided so that we may respond to the e-mail.

2. What are "cookies" and how does the Vince O´Neill Plumbing website use them?

In addition to the personally identifiable information that Vince O´Neill Plumbing actively collects when you register, we may also collect anonymous information passively using cookies. Presently, cookies play an important role in making the Internet work, but there is much confusion among Internet users about what cookies are and how they are used.

A cookie is a small text file containing a unique identification number that is transferred from a Web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the Web site. This unique number identifies your Web browser --but not you-- to site hosting computers whenever you visit our site. A cookie will not let a Web site know any personally identifiable information about you, such as your real name and address.

Vince O´Neill Plumbing may use cookies designed to let us know which particular computer you are using, but nothing more. Since cookies are only text files, they cannot run like a program on your computer, search your computer for other information, or transmit any information to anyone.

To help serve you better, Vince O´Neill Plumbing may use cookies to:

  • Remember your Web browser so we can offer and provide personalised services. We may use cookies to store and sometimes track information about where a Web browser has visited on our site.
  • Save your passwords and preferences so that you will not have to re-enter them the next time you visit.
  • Measure traffic patterns. Without cookies, it could be difficult for Vince O´Neill Plumbing to know which services are more popular than others.
  • Estimate audience size. Cookies let us know whether or not a Web browser has seen a particular page or accessed particular services.

The use of cookies is now an industry standard, and they are currently used on most major Web sites. Most Web browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie. You can also refuse to accept cookies altogether. While Vince O´Neill Plumbing does not require you to use cookies, keep in mind that certain services may not function properly if you set your browser to refuse all cookies.

3. What organisation is collecting the information? When you register for a service within the Vince O´Neill Plumbing site, that information is generally collected and maintained solely by the the Vince O´Neill Plumbing site unless specifically stated otherwise at the point of collection. If data is collected and/or maintained by any company other than Vince O´Neill Plumbing, we will inform you at the point of collection. If you do not want to share your information with that company, you can choose not to use that service. Please see the Section entitled With whom does Vince O´Neill Plumbing share the information that is collected?

The Vince O´Neill Plumbing site may run promotions and competitions across its site. These promotions may be sponsored or co-sponsored by third-party companies. Data collected during a promotion is typically shared with the sponsor or co-sponsor. The Vince O´Neill Plumbing site will inform you at the point of collection whether or not we are sharing your personal data as a result of your participation in a promotion or competition. If you do not want to have the Vince O´Neill Plumbing site share your data, you can choose not to participate in the promotion or competition.

Be aware that Vince O´Neill Plumbing sponsors and other advertisers have links on our sites that take you to other sites that may collect personally identifiable information about you. Vince O´Neill Plumbing hopes that all third parties involved adhere to our policies regarding the privacy of our users. However, the Vince O´Neill Plumbing Privacy Policy does not cover third-party data collection practices and Vince O´Neill Plumbing does not assume any responsibility for any actions of third parties.

4. How does Vince O´Neill Plumbing use the information it collects? Any personally identifiable information you share with the Vince O´Neill Plumbing site when registering for Products and Services at any of our pages is maintained and accessible only by Vince O´Neill Plumbing unless specifically stated otherwise. Vince O´Neill Plumbing requests information from its users so that users can enjoy customized experiences across the Vince O´Neill Plumbing site, including future personalisation services, interactive communications, games, online shopping and much more. Most of these Products and Services will be made available to you at no cost. In order to extend our content and services free of charge, the Vince O´Neill Plumbing site may choose to display advertisements.

The following are examples of how the Vince O´Neill Plumbing site may use the information it collects:

  • The Vince O´Neill Plumbing site uses the aggregate data collected to let our sponsors know the numbers of people who have certain demographic characteristics and the number of those people who have seen and "clicked" on their advertisement(s). We will also disclose to those third-party sponsors the overall demographics available regarding who saw and "clicked" on their advertisement. No personally identifiable information will be disclosed to these advertisers as part of this process -- only information in an aggregate form.
  • The Vince O´Neill Plumbing site may also use the aggregate data to perform statistical analyses of the collective characteristics and behavior of our registered users and visitors, to measure user demographics and interests regarding specific areas of the Vince O´Neill Plumbing site and to analyse how and where best to use our resources. Without such data, we would not know which parts of the Vince O´Neill Plumbing site are the most popular, and we would not be able to change and update the content and services appropriately.
  • The Vince O´Neill Plumbing site collects an aggregate list of search terms from search services. This information is collected anonymously and used primarily for the purposes of product development, monitoring, and improvement, as well as targeting our services.
  • The Vince O´Neill Plumbing site may, from time to time, use your information to contact you about changes or enhancements to Products and Services on the Vince O´Neill Plumbing site.
  • If you enter a promotion or a contest on the Vince O´Neill Plumbing site, we will use the information you provided to contact you in the event you win.
  • The Vince O´Neill Plumbing site may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, Vince O´Neill Plumbing may voluntarily provide information to appropriate governmental authorities.

5. With whom does Vince O´Neill Plumbing share the information that is collected?

The Vince O´Neill Plumbing site does not share your information with any third party.

6. How can you access, edit or delete your information?

The Vince O´Neill Plumbing site provides its registered users the ability to access and edit the personal information in their user profiles by following these steps:

  • Email: contact@vinceoneill.com
  • Telephone:

7. What is the opt-out policy for Vince O´Neill Plumbing?

The Vince O´Neill Plumbing site offers you the ability to opt-out of receiving information on Vince O´Neill Plumbing updates and new services, as well as direct mail offers from Vince O´Neill Plumbing and sponsors. This is done at the point of initial collection of information and during the editing or updating process. The instructions to opt out of the Vince O´Neill Plumbing site> e-mail newsletters and direct mail communications are the same as the above instructions for editing user information profiles.

8. What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?

The Vince O´Neill Plumbing site has security measures in place to attempt to protect against the loss, misuse and alteration of your user data under our control. Only authorized contractors and employees have access to the information you provide us. The Vince O´Neill Plumbing site has implemented strict rules on employees and contractors who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such events. Any other particularly sensitive information, such as your credit card number collected for a commerce transaction is encrypted prior to transmission.

You are ultimately responsible for the security of your Vince O´Neill Plumbing ID and password. Please take care when using and storing them. Vince O´Neill Plumbing recommends that you do not divulge your password to anyone. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.




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© VINCE O'NEILL PLUMBING (QLD) Pty Ltd 24 STRADBROKE STREET TOOWOOMBA QLD AUSTRALIA 4350
A.B.N. 68 085 970 690
TEL: 07 4633 3960   FAX: 07 4633 3854  PRIVACY
SITE BY: IBD