Vince O´Neill Plumbing FAQ
Q. WHAT HAPPENS IF I AM NOT COMPLETELY SATISFIED?
VINCE O'NEILL PLUMBING have been honoured with prestigious NATIONAL WOOD HEATER DEALER awards. This
added to their numerous State awards for customer service from many manufactures, assure you that VINCE
O'NEILL PLUMBING care for their customers needs. These awards are given for "going that extra step" to ensure
complete customer satisfaction. We have been installing and servicing combustion stoves and heaters for over 108years. VINCE O'NEILL PLUMBING truly are market leaders in Toowoomba.
Q. IS IT SAFE TO INSTALL A WOOD HEATER?
Safety is the most important aspect of having a wood heater installed in you home, and you have the peace of mind
knowing that we have installed your heater to the Australian Standards. THE SAFEST POSSIBLE. All our wood
heaters are installed by qualified personnel who are full-time employees of VINCE O'NEILL PLUMBING. We do not use
sub-contractors for our installations. The majority of our heaters carry a 10 Year Warranty.
Q. HOW DOES INSTALLING A WOOD HEATER IMPACT THE ENVIRONMENT?
When you purchase your heater from VINCE O'NEILL PLUMBING you are helping our environment, because the
Home Heating Association and its members are sponsors of LANDCARE Australia, and for every heater we sell a levy
is paid which helps support the continuing activities of LANDCARE AUSTRALIA.
Q. IS THERE SUCH A THING AS AFTER SALES SERVICE?
If you happen to need after sales service on any facet of your new wood heater, you will have the advantage of
VINCE O'NEILL PLUMBING's fast, reliable service division that has been taking care of the Toowoomba community for
over 108 years. All our wood heaters carry a manufacturer's warranty backed up by our same day service. More peace
of mind for you and your home.
WE WILL SUPPLY TO YOU ANYWHERE IN AUSTRALIA
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